It runs on the same system your counter already uses. Orders reach the prep screen the moment they are suspended at the register, cooks work the board and mark items ready, and the counter sees it happen. No ticket printer, no paper, no second system to buy.
Turn it on under Config → Sales → Enable Kitchen Display. Nothing to install beyond a screen.
A printed ticket is a snapshot of one moment. A kitchen display keeps every open order visible, in order, with the time it has been waiting, and it changes as your team works.
A suspended order stays on the board until it is delivered — or until the sale is completed, cancelled or refunded at the register, which clears it automatically. No curled slips, no tickets on the floor, no reprinting an order that went missing.
Each ticket shows when it was rung up and how long it has been open, so the order that is running late is obvious instead of buried in a stack.
The board reads the same sales your register writes. There is no separate kitchen product to license, sync, or reconcile at the end of the night.
Out of the box the display refreshes itself on a short timer. Set up optional real-time push notifications and an order appears the instant the cashier suspends it — that is what sends it to the kitchen.
There is nothing new to learn at the counter. Ring the order up the way you already do and suspend it — that is what puts it on the board.
Turning it on: enable the Kitchen Display under Config → Sales. The board has four fixed statuses of its own — New, Preparing, Ready and Delivered — and nothing to configure there. What comes from your store is the suspended sale types, the same ones you already use for suspended sales.
The cashier takes the order at the register and suspends it under one of the sale types you set up — takeout, pickup, whatever fits your counter.
The order shows up under New Orders with its number, its type, the time it was placed, and a timer that starts counting.
Start the order to move it into preparation, then advance the whole ticket or tick off individual line items as each one is plated.
Mark it ready and the counter sees it, then recalls the suspended sale to take payment.
Move a whole ticket forward at once, or mark individual line items as they come up so a half-finished order still reads correctly.
Narrow the display by item category and by suspended sale type, so a screen shows only the orders it needs to see.
Notification sounds play for new orders, status changes, and order-ready events, so a busy line does not have to watch the screen constantly.
Every ticket shows how long it has been open, so an order that is running late stands out before the customer has to ask.
The category and sale-type filters work correctly for orders made up entirely of kit or combo items, not only for plain items.
The board runs in a browser, so any tablet or monitor you can put in the kitchen can show it, each with its own filters.
Orders are rung up and paid at a register. There is no floor plan, no seat numbers, and no way to split one order into separate checks — if staff take the order where the customer is sitting, a full-service system will suit you better.
See it in context on the quick service and takeout and food truck pages, pair it with the touch screen register, or read The Kitchen Display System in the Help Center.
Start a free trial and switch the kitchen display on under Config → Sales. There is nothing to install and no separate license to buy.